Behavior2Value: Benchmarking and Empowering LLMs for Consumer Value Measurement from E-commerce Behaviors
2609.18203

Authors

Jian Xu,Bo Zheng,Xiuli Ma,Guojie Song,Peixuan Hou

Abstract

Human values are deep motivational orientations that shape human behaviors. In e-commerce, they reveal the stable drivers behind users' purchase decisions.

Compared with short-term interests, consumer values better explain how users evaluate products before purchase. However, consumer values are often implicit in complex and fragmented behavioral trajectories, leaving value measurement from e-commerce behaviors largely underexplored.

To this end, we propose the Behavior-to-Value (B2V) task, which aims to identify consumer values from e-commerce behavioral trajectories. Centered on this task, we first construct the E-commerce Consumption Value Taxonomy (ECVT) and introduce B2V-Bench, the first B2V dataset and benchmark, based on anonymized Taobao behavioral logs.

B2V-Bench consists of real-world purchase decision episodes, covering 25 types of purchase behaviors, along with corresponding consumer value orientations manifested in each episode. To improve consumer value measurement accuracy, we further present B2V-Verifier, a behavior-to-value measurement model based on Value Verification Tuning, which learns to assess whether behaviors provide sufficient evidence for each value inference.

Experiments show that B2V-Verifier outperforms strong LLM baselines, improving multi-label classification by 34%. The dataset and code will be publicly released upon acceptance.

Resources

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